This website is operated by Phillipa Stent, ABN: 46 416 883 455.
The following Terms and Conditions apply to all visitors or users (“you,” “your,” or “yours”) of our Website and of our webpages (collectively, our “Services”). By using our Website, you agree to be bound by these Terms. We reserve the right to modify the Terms at any time. If you do not agree to any of these changes, you must discontinue using the Website.
Pip Stent Jewellery is based in Sydney, Australia. All products displayed on the Site are in Australian Dollars (AUD), unless otherwise stated.
All custom pieces require a minimum 50% deposit to be made from seven days of the invoice. This deposit is non-refundable. Once the deposit has been made, the making process will begin. The remaining balance of the invoice must be paid before the piece is picked up or shipped. Custom pieces are non-refundable and exchanges or refunds are not offered for change of mind. Quotes for custom pieces are only valid for seven days due to the fluctuating nature of gold prices.
If a piece is damaged by accident through wear and tear, a repair is available for a fee. Please get in touch with Pip via email to receive a quote for a repair.
If the piece is faulty, please email pip@pipstent.com with the order number, an image of the faulty piece and a description. If the piece has a manufacturing fault, a replacement will be made. A replacement cannot be made for items damaged with natural wear and tear or if they have been lost.
If your item is faulty, contact must be made with Pip within 30 days of purchase. If eligible for a return due to a fault, the item must be in its original, unused condition and returned in its original packaging.
All Pip Stent Jewellery content, products and prices shown on this site are subject to change without notice at any time. We strive to display correctly the images and descriptions of our products, including the colours. Colours of gemstones used may vary due their natural properties. Every piece of jewellery is hand crafted by Pip and will vary slightly to the image online unless stated otherwise.
The following Terms and Conditions apply to all visitors or users (“you,” “your,” or “yours”) of our Website and of our webpages (collectively, our “Services”). By using our Website, you agree to be bound by these Terms. We reserve the right to modify the Terms at any time. If you do not agree to any of these changes, you must discontinue using the Website.
Pip Stent Jewellery is based in Sydney, Australia. All products displayed on the Site are in Australian Dollars (AUD), unless otherwise stated.
All custom pieces require a minimum 50% deposit to be made from seven days of the invoice. This deposit is non-refundable. Once the deposit has been made, the making process will begin. The remaining balance of the invoice must be paid before the piece is picked up or shipped. Custom pieces are non-refundable and exchanges or refunds are not offered for change of mind. Quotes for custom pieces are only valid for seven days due to the fluctuating nature of gold prices.
If a piece is damaged by accident through wear and tear, a repair is available for a fee. Please get in touch with Pip via email to receive a quote for a repair.
If the piece is faulty, please email pip@pipstent.com with the order number, an image of the faulty piece and a description. If the piece has a manufacturing fault, a replacement will be made. A replacement cannot be made for items damaged with natural wear and tear or if they have been lost.
If your item is faulty, contact must be made with Pip within 30 days of purchase. If eligible for a return due to a fault, the item must be in its original, unused condition and returned in its original packaging.
All Pip Stent Jewellery content, products and prices shown on this site are subject to change without notice at any time. We strive to display correctly the images and descriptions of our products, including the colours. Colours of gemstones used may vary due their natural properties. Every piece of jewellery is hand crafted by Pip and will vary slightly to the image online unless stated otherwise.